Terms of service

Last updated: 10 November 2026

These terms apply to businesses that use Reel Factory and Reel Factory Connect, software by Tattvam Enterprises ("we") that makes short videos and runs comment and message automations on the business's own Instagram and Facebook accounts, through our Meta app "AI Avatar Factory Publisher".

1. Your accounts. You connect only Facebook Pages and Instagram professional accounts you are allowed to manage, by Facebook Login for Business, and you can disconnect them at any time.
2. Meta's rules. You agree to follow Meta's Terms, Platform Terms, Community Standards and Instagram's and Messenger's policies. Reel Factory keeps Meta's messaging limits (one private reply per comment; more only after the person replies, within Meta's time window) and you must not try to get around them.
3. What you send. You are responsible for the words, links and files your automations send. They must be what your post offered, lawful, and not spam, misleading or harmful. You must honour people's requests to stop.
4. Email addresses. Emails collected in conversations may be used only as the person agreed in that conversation (for example to receive what the post offered), with an unsubscribe link in every email and the law of your country respected (for example GDPR, CAN-SPAM, India's DPDP Act).
5. Data. We handle data as our privacy policy says. We process people's data on your behalf to run your automations, and delete it when you disconnect, as described there.
6. Availability. We work to keep the service running but do not promise it will be uninterrupted. Meta can change or limit its APIs at any time, which can change what Reel Factory can do.
7. Ending. You may stop using Reel Factory at any time. We may suspend an account that breaks these terms or Meta's rules.
8. Liability. To the extent the law allows, we are not liable for indirect losses, or for actions taken by Meta on your accounts.
9. Contact. contact@tattvamenterprises.com. These terms are governed by the laws of India.